Mavark - Frequently Asked Questions (FAQ)
This Agreement was last modified on 28th November 2025
Ordering & Payments
Q: How do I place an order?
A: Simply browse our website, choose your gaming PC or components, and add them to your cart. When ready, proceed to checkout and follow the secure payment steps.
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and financing options (where available).
Shipping & Delivery
Q: Do you ship nationwide?
A: Yes! We ship gaming PCs across the United States. Delivery times vary by location and stock availability.
Q: How long does it take to receive my order?
A: Most orders ship within 3–5 business days. Custom builds may take 7–10 business days. Tracking information will be provided once your order is shipped.
Q: Do you offer international shipping?
A: Yes, we offer International shipping to sellected Country.
Products & Customization
Q: Can I customize my gaming PC?
A: Absolutely! You can select upgrades for CPU, GPU, RAM, and storage during checkout. If you need a fully custom build, contact us and we’ll help design the perfect setup.
Q: Are your PCs tested before shipping?
A: Yes. Every PC goes through stress testing and quality checks to ensure peak performance and reliability.
Q: Do your PCs come with Windows pre-installed?
A: Yes. All systems come with a genuine Windows license unless otherwise stated.
Warranty & Support
Q: What kind of warranty do you provide?
A: All PCs include a 1-year hardware warranty through CPS Warranty. Extended warranties and protection plans are available at checkout.
Q: What if my PC arrives damaged or defective?
A: Contact us within 7 days of delivery, and we’ll arrange for a replacement or repair at no extra cost.
Q: Do you offer technical support?
A: Yes. Our team provides lifetime basic support for setup and troubleshooting via email or chat.
Returns & Refunds
Q: What is your return policy?
A: Unused PCs and components can be returned within 30 days for a full refund (minus shipping). Custom builds may be subject to a restocking fee.
Q: How do I start a return?
A: Email us at contact@mavark.com
Other Questions
Q: Do you offer student or military discounts?
A: Yes. Please contact us with proof of eligibility before ordering.
Q: Where is Mavark Computer Shop located?
A: We are an online-based reseller with warehouses in the U.S. for fast shipping.
Q: How can I contact customer service?
A: You can reach us at contact@mavark.com
